Knowles is seeking a Property Manager / Aftercare Supervisor to join our Aftercare Division, covering all Knowles projects across London.
The role is a mobile position, controlled by our HQ based in Marylebone, London.

QUALIFICATIONS AND SKILLS:

• NVQ Level 3 or 4 in Plumbing and Heating or equivalent qualification. Preferably Gas Safe Registered.
• Proven experience in high-end residential plumbing maintenance and installations, with a strong focus on quality workmanship.
• Advanced English communication skills to engage professionally with clients and provide clear updates on work progress.
• Ability to diagnose and resolve plumbing issues efficiently, including leaks, blockages, and system faults.
• Proficiency in reading technical drawings and using diagnostic tools related to plumbing systems.
• Clean UK Drivers Licence

PERSONAL ATTRIBUTES:

• Professional, client-facing demeanour, with a clean and presentable appearance to reflect the company’s high standards.
• Highly motivated and capable of taking initiative in a fast-paced, client-focused environment.
• Attention to detail and commitment to delivering work to the highest standard.
• Reliable and punctual, with excellent time-management skills.

RESPONSIBILITIES:

• Carry out routine and emergency plumbing maintenance tasks at luxury residential properties.
• Install, repair, and maintain plumbing systems, including fixtures, pipework, heating systems, and water filtration units.
• Conduct thorough assessments to identify and resolve plumbing issues, providing accurate estimates of time and materials required.
• Communicate effectively with the aftercare team and clients, ensuring all work is completed to satisfaction.
• Maintain a safe and clean working environment, adhering to health and safety standards.
• Keep detailed records of completed works and any required follow-up actions

This role requires an experienced and professional all-round plumber who is confident in a high-end, client-focused setting, delivering exceptional service quality and who is comfortable working alone taking on the full responsibility of their role.

Competitive pay rate based on experience. Legal eligibility to work in the UK is required.