KNOWLES TEAM | Q & A with Knowles’ Design Manager, Royston Diggle

We’re pleased to introduce you to one of the members of Knowles’ site management team, Royston Diggle. We sat down with Royston to find out more about him, his career and what people can expect from his sites.
Tell us about yourself and your career history
I’ve been in design management for around 12 years now, I started my career as an apprentice cabinet maker, I progressed through various roles up to a workshop manager then things started to change with the introduction of computers I swapped over to design in various forms of CAD design & coordination, I developed my skills & rounded knowledge, enabling progression into design management
What’s does your role as Design Manager at Knowles involve?
Aside from reporting to the Senior Team on a project, my overall responsibility is to maintain and develop Knowles’ Company Standards and delivering the specific design and related services requiring technical & design input. Other key tasks and duties include:
- Leading the translation of contract drawings, specifications, and documentation into an effective solution
- Management of consultants
- Coordination of trade packages, including responding to design queries, managing change control, and drawing approvals to agreed protocols
- Resolving all day-to-day design problems as they arise by preparing solutions thereto and, where appropriate, liaising with the construction team for submission to the Client for approval
- Awareness and identification of design risks and proactively driving appropriate resolutions
- Regular attendance at project meetings

What projects are you working on at Knowles?
I currently have two major projects, including a Super-Prime Private Residence in the Cotswolds
What projects have you worked on in the past? I’ve worked on many projects ranging from simple store fit-outs to ultra-prime residencies, hotels, high-end apartments & factory units, education, hospitals & social housing.
What can we expect from a project with your involvement?
I like to focus on good communication, teamwork & quality – these attributes, I believe, will lead to a well-executed project they people are happy to say I was part of.
What are the key attributes you feel are necessary for any effective design manager?
Complex Problem Solver, Critical Thinker, Excellent Communicator, Monitoring & Mentoring, commercially aware