Q. What do you believe sets Knowles apart as a trusted name in luxury construction, and why do you think the company has become the go-to partner for London’s leading architects, project managers, and developers?

Knowles is distinguished by our ability to deliver projects in their entirety – from start to finish – beginning with the first boots on the ground and continuing through to the final turn of the key. From gritty structural work to fine interior design and fit-out, and extending into post-construction care, which is managed by our Special Projects and Aftercare team, we offer a truly end-to-end service.

This seamless approach ensures quality, professionalism, and efficiency at every stage. The ability to deliver, manage, and maintain a project at such a high level and calibre is unique in this industry.

Our reputation has been built on trust, expertise, and meticulous attention to detail. We understand the complexities of high-end projects and work collaboratively with clients and project teams to bring their vision to life. Our ability to combine technical expertise with a proactive, solutions-driven mindset truly sets us apart, ensuring every project is delivered to the highest standard.

We do this by retaining and investing in our teams, who sit within our specialist in-house divisions. Having these true experts at Knowles allows us to deliver projects with precision and efficiency. This layer of dynamism enables us to approach projects in a truly unique way – something that is valued by the many professionals we have the pleasure of working with.

Q. Knowles has recently launched its Special Projects & Aftercare division – what prompted this move, and how does it align with your vision for the future of the company?

The launch of our Special Projects & Aftercare division was a natural evolution of our existing services, designed to provide bespoke solutions for our clients’ unique property needs.

Our Special Projects team offers an efficient, white-glove service for projects that, while smaller in scale, require the same level of precision, expertise, and attention to detail as our larger schemes. This dedicated division allows for an agile approach, ensuring fast-tracked project completion while maintaining the highest standards of quality and craftsmanship.

Our Aftercare team was established in response to clear demand – our clients want ongoing support and preventative maintenance to preserve the exceptional quality of their properties. We recognised the opportunity to formalise a service we were already providing, reinforcing our commitment to long-term client relationships.

By offering a comprehensive, end-to-end solution, we ensure that every home remains in pristine condition for years to come.

Q. What advice would you give to those aspiring to lead in the luxury property and construction sector?

There are many layers of advice, but the main points would be: continually evolve and invest. Don’t be afraid to adopt programmes or tools that give you more time to focus on seamless execution and quality – luxury doesn’t tolerate chaos.

Think like a client, not just a contractor – it’s important to marry creativity and dynamism with commercial acumen.

Build a team that shares a collective desire to achieve excellence. I’m fortunate to be surrounded by the best team, who help drive Knowles and maintain our position in the industry.

Finally, remember that reputation is your best currency. In this industry, word-of-mouth and trust are two of the most important qualities when working with ultra-high-net-worth individuals.

Q. Finally, what does “luxury” mean to you, particularly within the context of the work Knowles delivers?

Luxury is about more than just high-end finishes – it’s about craftsmanship, attention to detail, and creating spaces that stand the test of time.

At Knowles, luxury means delivering flawless quality, ensuring every element of a project is executed to perfection, and providing an exceptional client experience from start to finish. Our commitment is always to deliver excellence.

The full interview can be found via The Luxury Property forum – click here to read.